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Victoria Art FAQ

  • Which class do I need to take?
    First the students have to take a trial class so the teachers can determine the class that suits the student. After taking certain amount of classes, your teacher will notify you if you are available to move to a different level. ​ GO TO Trial Class
  • Can I take trial/drop-in class before registration?
    Yes, you can take trial or drop-in class before registration. Trial class: You may pay and book a trial class in this website. https://www.victoriaartstudio.com/trial-class Drop-in class: Drop-in classes will share the same schedule with regular classes. Student and parent should come 5 minutes before class time, which is posted on our website. Once you arrive, teachers will give you the link for the payment. Drop-in classes are $75. You may decide to enroll after the class.
  • How to register / enroll classes?
    You can register directly through the site. If you have any questions, please contact info@victoriaartstudio.com For new students, there is one-off registration fee ($100 as of July 2024). You can either pay at the studio or we can send you an invoice. Depending on your class, your monthly payment will be processed.
  • How to cancel plans? What is the refund policy?
    All purchases are non-refundable. If you're enrolled in a monthly plan and wish to stop automatic payments, please notify us via email at info@victoriaartstudio.com at least one month before the next billing date. If you're enrolled in monthly plans, the tuition is processed on 25th of each month for the following month. For those enrolled in 10-lesson packages (private classes), please inform us before the last two lessons of the package are taught if you wish to discontinue.
  • How to schedule a make-up class?
    If you're going to be absent for the class, please let us know at least two days before the class. Then, we will try our best to find a make-up class for you. Absent notice on the same day or just no-show will not be followed up by a make-up class. Please understand that make-up class arrangement is not always possible, because it requires that teacher's schedule, your schedule, and class capacity should be all aligned. However, we will try our best to arrange it.
  • Injuries
    Students and their parents/legal guardians agree not to hold Victoria ART Studio responsible for any injuries resulted from activities before, during, or after class.
  • Photo and Video Release
    If the parents/legal guardians agree to photo release on our sign-up page, students and their parents/legal guardians are giving the Victoria ART Studio permission to take photographs or videos of the students and their artwork for use in advertising materials.
  • Missed classes
    Should your child(ren) need to miss a class, please email the studio 48 hours prior to the start of the scheduled class. We will be happy to schedule a make-up class (preferably during the same week) on Saturday 10 AM. Please note: Any class that is missed without notice is considered a “no show” & is not tracked; it cannot be made up and no refund or credit will be given for that missed class.
  • Session Booking Rules
    All classes must be registered/changed 48 hours before class starts.
  • What is Monthly Plan?
    Victoria Art Studio's Monthly Plan is an annual program paid in several installments, one monthly installment. We run an annual program from August to May. Summer camps are held in June and July. So, a class once a week for 10 months can usually receive 37 to 40 lesson hours.
  • Why the number of classes per month varies in a monthly plan?
    The reason you see different number of sessions when paying monthly is because some months are 5 weeks and some months are 4 weeks. Also, depending on national / local holidays, the number of classes can vary by month. https://www.victoriaartstudio.com/calendar As you can see from this calendar, it is a plan that allows you to take 4 classes per month overall.
  • Is there a sibling discount?
    1. If registering for ballet and art classes at the same time: You must pay the first one-time registration fee of $100 separately. 2. Sibling: The first registration fee of $100 must be paid separately, and a 5% discount is given from the second child onwards. 3. When a family has more than one child enrolled, a discount is applied to the class with the lower tuition fees. For families with three or more children, the discount applies to all but the class with the highest tuition fees. The discount rate is set at 5%.
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